Privacy policy

 

Leanne & Co – Privacy Policy

 


Last updated: 26 June 2025


Leanne & Co operates this website and online store, including all information, content, features, tools, products, and related services (“Services”), to provide you with a secure and seamless shopping experience.


Leanne & Co uses Shopify as our e-commerce platform, which enables us to deliver the Services.


This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, interact with us, make a purchase, or use any part of the Services.


If there is any conflict between our Terms & Conditions and this Privacy Policy, this Policy takes precedence for matters involving the collection, processing, and sharing of personal data.


By using the Services, you confirm that you have read and understood this Privacy Policy.

 


 

 

Personal Information We Collect

 


“Personal information” means any data that identifies you or can reasonably be linked to you. This does not include anonymised or de-identified information.


We may collect the following types of data:


 

Contact Information

 

 

  • Name

  • Address

  • Email

  • Phone number

 


 

Payment Information

 

 

  • Credit/debit card details

  • Other payment-related data

 


 

Account Information

 

 

  • Username

  • Password

  • Account preferences

 


 

Order & Transaction Data

 

 

  • Purchase history

  • Returns

  • Cart and wishlist activity

 


 

Communications

 

 

  • Messages or emails you send to us

 


 

Device Information

 

 

  • IP address

  • Browser details

  • Connection information

 


 

Usage Data

 

 

  • Pages you visit

  • Behaviour and interactions on our website

 

 


 

 

How We Collect Personal Information

 


We collect information from multiple sources:

 

  • Directly from you (e.g., when you place an order or create an account)

  • Automatically (e.g., through cookies and tracking technologies)

  • From service providers (such as Shopify and analytics tools)

  • From business partners or third parties

 

 


 

 

How We Use Personal Information

 


We use the data we collect to:

 

  • Provide, operate, and improve the Services

  • Process payments and fulfil orders

  • Offer customer support and communication

  • Deliver marketing and personalised advertising

  • Analyse website performance and user behaviour

  • Detect and prevent fraud or security issues

  • Comply with legal and regulatory obligations

 

 


 

 

How We Share Personal Information

 


We may share your information with:

 

  • Shopify, which hosts our store and processes data on our behalf

  • Payment providers, shipping partners, and service companies that help us operate the business

  • Advertising partners for targeted marketing

  • Third parties with your explicit consent (e.g., social media integrations)

  • Our corporate group, where relevant

  • Authorities or legal entities in cases of legal requirements, disputes, or business transactions (e.g., mergers)

 

 


 

 

Relationship With Shopify

 


Shopify hosts our store and may process your personal data as part of providing their service.

To learn more about Shopify’s privacy practices, visit:

https://privacy.shopify.com/

 


 

 

Links to Third-Party Sites

 


Our website may contain links to external websites that we do not control.

We recommend reviewing their privacy policies, as we are not responsible for their practices.

 


 

 

Children’s Privacy

 


We do not knowingly collect personal information from anyone below the legally permitted age.

If you believe a minor’s data has been collected, please contact us so we can remove it.

 


 

 

Data Security & Retention

 


We use reasonable security measures to protect your personal information.

However, no system is 100% secure.


Your data is stored only for as long as necessary to:

 

  • Provide the Services

  • Meet legal obligations

  • Resolve disputes

  • Enforce our agreements

 

 


 

 

Your Rights

 


Depending on your region, you may have the right to:

 

  • Access your personal information

  • Request deletion of your data

  • Correct inaccurate information

  • Request a copy of your data (data portability)

  • Manage or unsubscribe from marketing communications

 


To exercise your rights, simply contact us via email.

 


 

 

Complaints

 


If you believe your information is being handled improperly, please contact us.

You also have the right to lodge a complaint with your local data protection authority.

 


 

 

International Data Transfers

 


We may transfer your information outside your country (including outside Australia).

When doing so, we use legally recognised safeguards to protect your data.

 


 

 

Changes to This Policy

 


We may update this Privacy Policy from time to time.

The “Last updated” date at the top reflects the most recent revision.

Any changes will be posted on this page.